How GTR’s Quality Assurance Processes Guarantee Excellent Results

At GTR Manufacturing, we pride ourselves on our extremely low part return rate. So in the rare cases when a customer raises a concern, it triggers an all-hands-on-deck response. Recently, one of these cases had an amusing twist.

A customer shipped a part back to us, noting that the hardware had come loose. We prepared to conduct a full assessment of what had gone wrong—but the moment we saw the returned item, we knew that GTR did not fabricate this part.

How could we tell so quickly? A GTR product is instantly recognizable for its excellent quality, superior aesthetics, and flawless welding. This part, though, had obvious signs of rough handling and less-than-perfect fabrication. Sure enough, we soon noticed the name of another company on the piece—our customer’s former fabricator.

When you choose GTR as your metal fabrication partner, you know exactly what to expect: flawless parts and unbeatable quality. Want to learn how we consistently deliver stellar results? Keep reading.

A Commitment to Superior Precision Sheet Metal Fabrication

Quality isn’t just an end goal at GTR—it’s integrated into every step of our manufacturing process. From the start, we’ve taken on demanding projects that pushed us to deliver precision and perfection, and that approach has been key to our long-term success. One of our earliest clients came to us with complex parts and stringent specifications, and we rose to the challenge. The result? A partnership that has spanned decades.

Quality is one of our six core values and remains central to everything we do.

How Our Quality Assurance Practices Elevate Every Product

Our unwavering commitment to quality is reflected in our comprehensive quality assurance practices. Here’s an overview of the key elements that allow us to exceed our customers’ expectations:

• Expert craftsman: At GTR, our team of highly skilled professionals have decades of experience in sheet metal fabrication. Our low attrition rate means that knowledge and expertise are retained and passed down, ensuring consistent quality over time.
• First-piece inspection: To verify our results, we thoroughly inspect the first piece at each production stage before moving forward. Every operator owns their own process, bringing the part to an inspector for review before advancing to the next stage. Any issues are quickly identified and corrected.
• Collaborative quality control: At GTR, machine operators partner closely with the quality control team. Our inspectors began their careers in roles like bending, welding, and sanding, so they are able to not only spot potential problems but offer suggested changes as well to enable more efficient future fabrication. 
• Robust quality team: We have invested heavily in our quality assurance capabilities, boasting an exceptionally large quality team in our facility. This substantial commitment to quality reflects our dedication to delivering exceptional products.
• Continuous improvement and rapid response: Quality concerns are rare at our shop—but when they arise, we act swiftly. We aim to address and resolve customer concerns within five days, and our entire team performs a thorough analysis of every rejected part to ensure the error is never repeated.

Adapting to the Critical Needs of Our Customers

We always take a customer-first approach in our quality efforts. We pride ourselves on flexibility, adapting to meet unique quality requirements. One medical customer recently requested heightened inspection criteria for certain parts, and we have spent significant time fine-tuning our process for this specialized use case.

Our team’s commitment goes beyond individual tasks – our ultimate focus is collective success. Each employee takes pride in crafting precision parts and ensuring smooth handoffs between stages. We never want to advance a part that a teammate will have to alter or rework. Everyone actively contributes to a seamless workflow and maximum efficiency within the shop.

Experience Our Industry-Leading Quality

From our experienced craftsmen to our rigorous quality processes, every aspect of our operation is geared towards delivering parts that we’re proud to put our name on.

When you choose GTR Manufacturing, you’re getting a promise of quality, reliability, and customer-focused service. Whether you’re seeking metal fabrication services, electromechanical assembly, or CNC milling and turning services, we’re prepared to exceed your expectations.

Request a quote to turn your part into reality with GTR Manufacturing.